We offer efficient delivery services to meet your needs. Our shipping policy ensures that your orders are delivered in a timely manner with complete satisfaction.
Shipping: We ship our products throughout the United States
Handling Time
We process all orders within 2-4 business days, Monday through Friday. Orders placed on weekends or holidays will be processed on the next available business day.
Transit Time
Typically, your order will arrive within 1-4 business days (Monday to Friday) after processing. Delivery times may vary due to location, weather, or other unforeseen delays.
Tracking Orders
Once your order has been processed and shipped, you will receive an email notification. This email will include tracking information, allowing you to track your order in real-time.
Shipping Charges
Orders over $195 qualify for free shipping. Orders below $195 will incur a flat shipping fee of $50.
Tax
All prices listed on our website include applicable taxes.
Multiple Addresses
We can only ship to one address per order. If you need to send items to multiple addresses, please place separate orders for each one.
PO Boxes & Military APO/FPO Addresses
We do not ship to PO Boxes or Military APO/FPO addresses.
Orders Not Delivered
We are not responsible for lost or damaged packages after they have been shipped.
Customer Service
If you have any questions or concerns regarding your order, our customer support team is here to assist you. Please don't hesitate to contact us for help.
Contact Information
Support Hours: Monday to Friday, 8:00 AM - 5:00 PM (CST)
Phone: +1 (866) 963-0907
Email: contact@usapoolshop.com